I can't restore my personal account. I forgot my login and password for my Rostelecom personal account. Additional ways to recover your password

Forgot your login and password for your Rostelecom personal account? It's not a problem. Below you will learn all the ways to recover your login and password from your Rostelecom personal account in a few minutes.

A user of any Rostelecom service can register a personal account. The personal account service is a convenient function. In its sections you can:

  • monitor the status of connected services (active, inactive);
  • Rostelecom account balance;
  • change the tariff plan;
  • top up your account from any bank card;
  • accumulate bonus points and participate in promotions;
  • pay bills of third parties;
  • other.

When registering your personal account, you can specify an existing email address or mobile phone number as a login. It is better to indicate an e-mail, it is important to have access to it. The password is freely set by the user.

What can you use as a login when logging in?

After registration, you can log into your personal account using three different logins. If you forgot your email address as your login, you can use the phone number linked to your account; linking a mobile phone is a mandatory procedure when activating your personal account. As an alternative to your login login, you can later use your login to log into the Internet if the Internet service is registered in your Rostelecom personal account. Provide truthful information, and you won’t be afraid to forget your login. Any option can be used, as long as you have not forgotten your password; if the data in both fields does not match, you will not be able to log into your account.


How to recover your Rostelecom account password

Are you wondering how to log into your Rostelecom personal account if you forgot your password? Let's consider all possible ways to restore it.

Through a special recovery form on the website

  • Click on it.
  • We write the email address specified during registration.
  • Let's go to the post office.
  • Follow the recovery link.

The login is specified automatically for the account, the activation code is specified in the letter that arrived by e-mail. Below we set a new password, if by chance the password has been forgotten all day, the recovery procedure may be unsuccessful. After filling out all the fields, click the create button. If the operation is successfully completed, you can log into your Rostelecom personal account with a new password.

Call technical support if you forgot your login

Rostelecom has a unified technical support service for subscribers around the clock; you can contact it with all problems that you cannot solve on your own. Calls are free from all mobile operators in Russia to the number 8-800-100-08-00.


Be near your computer before making a call. The call center employee needs to describe the whole situation, say that they forgot their login and password, and they can’t log into their personal account. The operator, being on the line with the client, will help resolve the problem and, under his guidance, will tell what actions need to be performed.

Application via feedback on the provider’s website

It's more long way Recover your login and password for your personal account; it will take a couple of days for the problem to be resolved. On the ELC Rostelecom portal at the very bottom of the page there is a link to the feedback form. By clicking on it, you need to fill out an electronic request to the customer service service; in the form you need to fill in all the fields, indicate your contact information, and describe the problem that has arisen. After reviewing the application, you will receive a response and instructions on how to log into your Rostelecom personal account if you have forgotten your details.

Creating a new subscriber account

If you have forgotten your login and password for your personal account, but using the old one is not so important, you can register a new one account. Connect all available Rostelecom services to it, link your phone and bank account, and use your new account.

Conclusion

There is no need to be alarmed if you have forgotten your login and password for your Rostelecom personal account; the recovery procedure is quick, simple and even a not very brave Internet user can do. Do not share your personal account login information with anyone, as strangers can change the service settings at your address or steal the remaining funds from your Rostelecom account. In order not to forget the necessary data, you can write it down in a notepad or in your mobile phone.

Appearance login to your MTS personal account

To log into your MTS personal account, follow the instructions:

  • Go to the website login.mts.ru. for authorization.
  • In the fields of the login form, enter the phone number that serves as your login and password. If you are logging into your personal account for the first time or have forgotten your password, it will be sent to your phone.

Subscribers who own an MTS modem have simplified access to their personal account. In this case, we connect to the global Internet, and, using your favorite browser, go to the MTS website. The program itself logs into your personal account using your phone number, and all account information will become available.

The same applies to logging in via mobile technology – tablet or smartphone. After connecting to the Internet via the built-in browser, registration in your personal account will occur automatically. In both cases, it is better to then change the password to a more complex one.

What should you do if you are unable to log into your MTS personal account? Password recovery

A popular problem with self-service service is This is an incorrectly entered password. Try entering it again. But remember that after 3 unsuccessful input attempts, access will be blocked.

To unlock, simply order a new password via the website or via SMS.

In order not to remember the combination, there is another option - link your personal account to your social media account. Click on the icon of the selected social network when logging in. When you enter your username and password, the connection will occur. Then to log into “My MTS” you will not need a password.

Appearance of the main page of the MTS personal account

Sometimes you can’t get into the office if something happens network overload or adjustment work performed by the operator. Please try to log in again later.

And you don’t know how to restore them? This problem can be solved in two ways: in person, using e-mail, or by calling the operator. Regardless of the method, in just a few minutes you will have access to managing the provider’s services through the online account. After this, you will again be able to top up your account and change the settings of the main and additional options without leaving your home.

What to do if you forgot your Rostelecom login or password from your personal account

The situation associated with the loss of any registration data cannot be called pleasant. Without access to your personal account, you will not be able to change tariff plans, manage your account, connections and many other options. However, recovering a password or login is a very common procedure.

You can find out the unique login created by Rostelecom for your personal account in the contract. It, like a password and other data, must be indicated in the documentation. But if you cannot find the contract, there are several other ways to find out your login.

If you have forgotten your Rostelecom login from your personal account, you can contact the company’s technical customer support service. To do this you need to dial 8 800-1000-800.

Attention! Calling the hotline is completely free. In addition, the support service is available 24 hours a day.

You can also contact the Rostelecom support service in the region where you are currently located. A more detailed list of numbers is listed on the company's official website.

After making a call and waiting for the operator to answer, you should describe the problem in detail. After this, you will need to provide your first name, last name and some passport information. If all the information provided is correct, the support service will generate a new login and immediately notify you of it.

The above procedure will take you very little time. After it, you will again be able to use the services of the provider.

Obtaining a new password for Rostelecom

If you cannot remember the password for your provider’s personal account, you can contact the support hotline to recover it. To the question of how to recover the password in your Rostelecom personal account, the answer will be similar to the login procedure. By indicating to the operator everything necessary information, you will receive new login information.

If you do not know how to recover the password issued by Rostelecom for, and there is no opportunity or desire to contact technical customer support, then you can do it yourself. To recover, go to the company’s website, find the “Remember Password” button and click on it. Once you do this, you will see the “Restore Access” function. Here you will need to indicate the e-mail that you provided for registration. Next, click on the “Restore” item. After a few seconds, you should receive a message to your email containing a link to change your password.

Recovering your login or password will not take much time and effort. It is enough just to have data with you that should be dictated to the operator. If you need to recover the password issued by Rostelecom for your personal account, you can do this either with the help of the company’s support service or independently. By following these tips, you can always find the information you need to log in.

There is a convenient service “” on the Rostelecom website. At LK.RT.ru, the operator's subscribers have every opportunity to set up and manage services, control them, replenish and check their accounts. Of course, it’s quite unpleasant when you can’t get into your “Personal Account” for a simple reason - no matter how hard you try, you can’t remember your password or login. There is no reason to be sad, because there is a way out!

If you cannot get into your Personal Account because you are not registered and there is no authorization data, in order to receive a password you simply need to go through this registration procedure.

If you are already registered with Rostelecom, know your login, the email address specified during registration, restoring your password will take no more than a couple of minutes.

The procedure for obtaining a password is as follows:

  1. Go to your personal account page on the LK.RT.ru website;
  2. Click the “Remember Password” button (it is located under the “Login” button);
  3. Automatically go to the “Password Recovery” page. Here enter the email address specified during registration and click the “Recover” option;
  4. You check your email, where you should receive a letter from the support service within a few minutes. It contains detailed information on how to restore access to your personal account management system.

During the password recovery process, you can recover and remember the login itself. To do this, click on the link with the text “To continue the password recovery procedure, follow the link” and your user name in your personal account will be shown on the proposed password change page.

What if the password cannot be recovered?

In the event of some kind of failure or emergency situation in which the specified password and login recovery procedure does not work, you can resort to one of the alternative methods:

Method No. 1

  • Register a new account;
  • Add the services you need to it - mobile phone, landline phone, Internet services, IP television.

This method is the easiest and fastest.

Method No. 2

  • Call 24/7 customer support. Single telephone number in Russia: 8 800 100 08 00. In some regions of the Russian Federation, the number 8 800 300 18 00 and the short number 11803 are also available;
  • While you are waiting to connect to an operator, explain your problem. The online manager will provide you with the information you need and help you find a way to restore access.

Method No. 3

  • At the bottom of the LK.RT.ru page, find the link “ Feedback" Cross it;
  • Write a request to the customer support service by carefully filling out the contact form that appears. Provide the most complete information about yourself and describe the problem in detail;
  • A response to your request should be received within the next 2-3 business days.

Many subscribers of the Beeline operator know about the existence of such convenient service as a personal account. Moreover, quite a large part of them systematically use it to view statistics on the use of services and monitor their expenses. But here’s the problem, a fairly common problem is when a user sets a static password for his personal account, then forgets it and loses access to the service.

This causes serious discomfort, and the password naturally needs to be restored. This is exactly what we will talk about today.

If you currently have access to your Beeline personal account

First, let's look at a situation in which you have access to your personal account, but you would like to warn possible problems with the loss of your password in the future, so that password recovery occurs quickly and without problems.

You need to perform the following algorithm of actions:

  1. Log in to your personal account.
  2. In the list of available sections of the site, select “Settings”.
  3. In the settings section, go to the subsection with password and account access settings.
  4. Scroll down a little to the “Password recovery” heading.
  5. Choose the recovery method that is most convenient for you:
  • Via SMS message;
  • Via email.
  1. Please provide a current phone number or email address (depending on your choice).
  2. Save your changes.

Done, your chosen settings will be saved and if you forget the password for your Beeline personal account, you can restore it using the selected method.

If you currently do not have access to your personal account

Provided that the password was irretrievably lost or simply forgotten, and you did not have time to change the settings inside your account beforehand, you can also restore it. To do this, you need to go directly to the main page of your personal account, where fields for entering your login and password are displayed on the screen. Please note that there is information about receiving a password via SMS. It is located on the right next to the password entry field.

In order to receive a new login password, you only need to enter the USSD code in the format *110*9#.

In response, you will receive a password and will be able to log into your account using it. We recommend that you immediately change your password to one that you are sure to remember, and also set up the possibility of recovery for the future.

In addition, it won’t hurt to save your unique password in your browser settings so that during the next authentication procedures, the data is entered automatically using the “autofill” method.

How to find out the password for your Beeline personal account

Finally, let’s consider a situation in which you promptly specified the password recovery options that suit you in the settings and the day came on which you forgot the treasured combination to log into your profile. You can be sure that now this is not a problem, because you took care of everything in advance. Perform the following algorithm of actions:

  1. Open the main page of your personal account.
  2. To the left of the password entry field, immediately under the phrase “Password”, we find the text hyperlink “Get password”. Feel free to click on it.
  3. We find ourselves on the password recovery page, which offers you instructions for further actions. You need to indicate your login in the appropriate field. If you chose recovery via mail in the settings, specify your email, if via SMS, indicate your contact phone number. Click the “Submit” button.
  4. After some time you will receive a password, enter it in the appropriate field and you will be taken to the personal account interface.